Harris-DAF

Created 14 hours ago
Source: UI
Original: 2.09 MB

This call is in

Whisper Settings Test

View All in Whisper Settings Test

Pipeline Performance

Split
12s
12:34:25
Enhancement
47s
12:35:12
Transcription
7s
12:35:19
Sentiment
< 1s
12:35:19
Total Pipeline
1m 6s
12:34 - 12:35

Processing Status

Split
Completed
Enhanced
Completed
Transcribed
Completed
Sentiment
Completed

Call Transcript

Harris-DAF

Customer 00:25.00

Looking for parts, we have good afternoon Harris staff, who's calling please?

Agent 00:30.00

Afternoon, can you transfer over to the waiting please?

Agent 00:40.00

Yeah, no worries.

Agent 00:54.00

You had a worries.

Customer 01:06.00

The range of staff and truck-related parts in stock, all at highly competitive prices. Our knowledgeable and experienced team will be happy to help you find the right parts for time. Let's discuss your requirements in just a moment.

Customer 01:31.00

Try us today and see what we can do to keep your LCV fleet moving.

Agent 01:43.00

Good afternoon, Wayne. It's just paid calling from three. How are you today, okay? Yeah, not too bad. Thanks for asking.

Agent 01:58.00

Until the April next year.

Agent 02:21.00

Because it's not sure if you're aware we have just been voted the best network for business mobile.

Agent 02:46.00

Four tickets, okay, that's fine. Okay, that's not a problem. And I know that Monday's on Friday is all very good for people.

Agent 03:06.00

Yeah, and what time?

Agent 03:22.00

So decision. Ah, okay.

Agent 03:30.00

Okay, fantastic. Yeah, no, I can imagine.

Agent 03:44.00

Is that not correct? Paying the bill.

Agent 03:52.00

No, that's fine.

Agent 04:01.00

So you've got that to hand for when you and from dresser look around. This that's good for you.

Agent 04:17.00

Yeah, no worries.

Agent 04:31.00

Yeah, that's fine. And what's your email link? I'll send you some today, for now.

Agent 04:41.00

Kilo, whisky, uniform. Yep.

Agent 04:57.00

I think we're good, do you guys? Pass that. And your job title. Correct. Everything. Okay, that's fine.

Agent 05:14.00

It will just come from combinations at three. That should be in your inbox.

Agent 05:34.00

Okay, are you able to send me a quick email then? If you can just send an email over to confirmation.

Agent 05:45.00

And at the rate of felt he hate our E.E. High-fine business. Doc, are you okay?

Agent 06:07.00

Yep.

Customer 06:10.00

Okay, I should be over here in a minute. Let me just bring my spreadsheet, I'll give you an accurate figure for a moment.

Agent 06:21.00

Okay, yeah, that'd be great.

Agent 06:38.00

170, right? Okay, so a lot more there.

Agent 06:45.00

Okay, got a separate to the 170. Perfect. Okay, and I've got you when you're looking up to players. Is it price coverage? Make sure of everything for you?

Agent 07:11.00

Yep.

Agent 07:32.00

Oh, gosh.

Agent 07:46.00

So, it's coverage.

Agent 07:52.00

Yeah, of course, that's not a problem.

Agent 08:04.00

Yeah, of course, an obviously give a comparison from our sales. And then you've got direct contact with the account manager as well.

Agent 08:27.00

Especially if you're not, you know, having a great time with O2. So I'll get that all booked in for you. The account manager will just send you an email as well.

Agent 08:44.00

It will just after you are thinking to respond.

Agent 08:53.00

And then maybe I'll have to roughly come in a part day. It's around 8pm next year. That's on the right, isn't it? Okay, that's all right. So I'll get that all booked in. And hopefully you'll hear from the account manager soon. Okay, Wink. And I worry, take care. Bye now.

Agent 32 messages
Customer 4 messages
Total Duration: 09:07

Sentiment Analysis

Preset: TESTING Sentiment

Overall Call Sentiment

Positive

Analysis Results

4 results

Generated Files

Original Audio

2.09 MB Dec 05, 2025 12:34

Left Channel

4.19 MB Dec 05, 2025 12:34

Right Channel

4.19 MB Dec 05, 2025 12:34

Enhanced Left Channel

8.38 MB Dec 05, 2025 12:34

Enhanced Right Channel

8.38 MB Dec 05, 2025 12:35

Left Channel Transcription

0.01 MB Dec 05, 2025 12:35

Right Channel Transcription

0.00 MB Dec 05, 2025 12:35

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