LEAD-MIDMARKET-391800_Ballygarvey Eggs Ltd_2

Created 2 days ago
Source: UI
Original: 0.51 MB

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Vodafone-Testing

Testing Vodafone Transcripts against Nvidia Parakeet

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Pipeline Performance

Split
11s
19:24:50
Enhancement
12s
19:25:02
Transcription
21s
19:25:23
Sentiment
< 1s
19:25:23
Total Pipeline
44s
19:24 - 19:25

Processing Status

Split
Completed
Enhanced
Completed
Transcribed
Completed
Sentiment
Completed

Call Transcript

LEAD-MIDMARKET-391800_Ballygarvey Eggs Ltd_2

Customer 00:19.00

the other ones, so, yeah. The question is, where should I put them?

Agent 00:25.00

and happy for contact.

Agent 00:30.00

Apologies for this, Thomas, by the way. I'm quite new to the business.

Agent 00:46.00

Sorry, do you mind repeating that? I didn't catch that. Ah, okay.

Customer 00:53.00

Oh, there it is.

Agent 00:53.00

No worries at all. you must have received two from myself if I'm not mistaken

Customer 01:10.00

although yes

Customer 01:27.00

yeah it's just a confirmation

Customer 01:49.00

Should be able to.

Agent 01:54.00

reconfirm the authority. So you've mentioned Deborah as the final sign-off for all the IG comments. You're like a technical influence in regards to that, isn't it? Brilliant. Thomas, I really appreciate you taking the call again

Customer 02:07.00

No problem.

Agent 02:08.00

day. Brilliant.

Customer 02:10.00

Give me a breath.

Agent 02:11.00

Cheers, Thomas. Bye-bye.

Agent 7 messages
Customer 7 messages
Total Duration: 02:12

Sentiment Analysis

Preset: TESTING Sentiment

Overall Call Sentiment

Positive

Analysis Results

4 results

Generated Files

Original Audio

0.51 MB Dec 03, 2025 19:24

Left Channel

1.02 MB Dec 03, 2025 19:24

Right Channel

1.02 MB Dec 03, 2025 19:24

Enhanced Left Channel

2.03 MB Dec 03, 2025 19:24

Enhanced Right Channel

2.03 MB Dec 03, 2025 19:25

Left Channel Transcription

0.00 MB Dec 03, 2025 19:25

Right Channel Transcription

0.00 MB Dec 03, 2025 19:25

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