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    "text": "sorry i'm not sure if you would have seen within vodafone but recently we've had a few changes to managers they were looking to you know reach out provide some information on costing coverage bespoke to yourself so that when it comes closer than the year you're doing your formal reviews about the same no worries and then with regards to your contract i had them coming up around you on is? Thomas at ballygarvey.com Perfect. holds the pricing myself, but colleagues who is actually available now. All he would do is jump on the line, quickly grab a quick specification of himself, and then he will basically you just generate a quote for yourself and send it across Not the contract side. Ah, makes sense. Um, do you... Uh-huh. with regards to the contract size? Deborah. Okay, no reviews at all. And just double-checking, so if that's mobiles, would you be looking after like Microsoft licenses a bit more, I'm guessing then? No worries. you're more than able to like liaise with her if that works that way yeah so I mean what I could do is we usually do these via Teams I could get them to get in touch with you this time next week around 11 o'clock time I caught you is that usually a good time to catch you brilliant I'm just about to send across an email to your side with that with that date and time if you don't mind let me know when that when that lands inside but Thomas apologies I didn't have a last name for yourself do you want me to ask you what that is such as like cost, coverage, anything specific at all? Makes sense. Of course. So in terms of what's happening with us, I'm not sure if you've seen, but we've recently merged with three. So just off the back of that, emails that landed on your sideline charts okay maybe um just in the interest of time sorry T-H-O-M-A-S at B-A-L-L-Y G-A-R-V-E-Y dot com is that the one okay maybe I don't know I might be I've been having an issue with my emails all day maybe just in the interest of time if you'd be ever so kind do you mind sending one across to your mind and I can reply off the back of that if you don't mind yeah let me know when you've got a blank email open brilliant so the email is voidaphone at Vodafone Business Direct all one word .co.uk and then in the subject line if you just put like something like happy for contact or have anything along those lines it just just shores it up on my side if you don't mind but Thomas that'll be the next person you'll be hearing from would be the account manager on the 24th of November at 11 o'clock just by IT does that all sound good for yourself and Thomas I just have to confirm I had you down as the IT manager is that the correct job title for yourself brilliant no worries but thank you very much for your time today and I really appreciate it Thomas cheers",
    "segments": [
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            "text": "sorry i'm not sure if you would have seen within vodafone but recently we've had a few changes to"
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            "id": 20,
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        {
            "id": 21,
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            "id": 27,
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            "text": "No worries."
        },
        {
            "id": 28,
            "start": 195.06,
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            "id": 31,
            "start": 197.04,
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            "id": 32,
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            "id": 33,
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            "id": 36,
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        {
            "id": 37,
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            "id": 52,
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        },
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            "id": 58,
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            "id": 63,
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            "id": 64,
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        },
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            "id": 66,
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        },
        {
            "id": 67,
            "start": 260.58,
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        },
        {
            "id": 68,
            "start": 271.66,
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        },
        {
            "id": 69,
            "start": 280.1,
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        {
            "id": 70,
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        },
        {
            "id": 71,
            "start": 286.2,
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            "text": "I'm not sure if you've seen, but we've recently merged with three."
        },
        {
            "id": 72,
            "start": 288.56,
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            "text": "So just off the back of that,"
        },
        {
            "id": 73,
            "start": 312.36,
            "end": 317.82,
            "text": "emails that landed on your sideline charts okay maybe um just in the interest of time sorry"
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            "id": 74,
            "start": 317.82,
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            "text": "T-H-O-M-A-S"
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            "id": 75,
            "start": 322.3,
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            "id": 76,
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        {
            "id": 77,
            "start": 326.12,
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        {
            "id": 78,
            "start": 328.58,
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            "start": 329.22,
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            "id": 80,
            "start": 329.66,
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            "id": 81,
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        {
            "id": 82,
            "start": 332.9,
            "end": 333.22,
            "text": "I might be"
        },
        {
            "id": 83,
            "start": 333.22,
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            "text": "I've been having an issue"
        },
        {
            "id": 84,
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        },
        {
            "id": 85,
            "start": 334.76,
            "end": 335.94,
            "text": "maybe just in the interest of time"
        },
        {
            "id": 86,
            "start": 335.94,
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        },
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            "id": 87,
            "start": 336.72,
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        },
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            "id": 88,
            "start": 337.42,
            "end": 338.1,
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        },
        {
            "id": 89,
            "start": 338.1,
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            "id": 90,
            "start": 338.7,
            "end": 339.24,
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            "id": 91,
            "start": 339.24,
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        },
        {
            "id": 92,
            "start": 339.78,
            "end": 341.2,
            "text": "yeah let me know"
        },
        {
            "id": 93,
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            "id": 94,
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            "end": 342.5,
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        {
            "id": 95,
            "start": 342.5,
            "end": 344.62,
            "text": "brilliant"
        },
        {
            "id": 96,
            "start": 344.62,
            "end": 345.92,
            "text": "so the email is"
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            "id": 98,
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            "id": 105,
            "start": 365.62,
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            "id": 108,
            "start": 367.58,
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            "id": 109,
            "start": 368.64,
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            "start": 369.46,
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            "id": 111,
            "start": 369.82,
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            "id": 113,
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        {
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            "start": 405.66,
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            "id": 115,
            "start": 407.12,
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            "text": "that'll be"
        },
        {
            "id": 116,
            "start": 407.56,
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            "text": "the next person"
        },
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            "id": 117,
            "start": 408.18,
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            "id": 118,
            "start": 408.9,
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        },
        {
            "id": 120,
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        },
        {
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        },
        {
            "id": 122,
            "start": 413.18,
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            "text": "at 11 o'clock"
        },
        {
            "id": 123,
            "start": 413.76,
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        },
        {
            "id": 124,
            "start": 414.26,
            "end": 414.88,
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        },
        {
            "id": 125,
            "start": 414.88,
            "end": 415.7,
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        },
        {
            "id": 126,
            "start": 415.7,
            "end": 417.42,
            "text": "and Thomas"
        },
        {
            "id": 127,
            "start": 417.42,
            "end": 418.08,
            "text": "I just have to confirm"
        },
        {
            "id": 128,
            "start": 418.08,
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        },
        {
            "id": 129,
            "start": 418.62,
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        },
        {
            "id": 130,
            "start": 419.48,
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            "text": "is that the correct"
        },
        {
            "id": 131,
            "start": 420.2,
            "end": 421.04,
            "text": "job title for yourself"
        },
        {
            "id": 132,
            "start": 421.04,
            "end": 422.52,
            "text": "brilliant"
        },
        {
            "id": 133,
            "start": 422.52,
            "end": 423.18,
            "text": "no worries"
        },
        {
            "id": 134,
            "start": 423.18,
            "end": 424,
            "text": "but thank you very much"
        },
        {
            "id": 135,
            "start": 424,
            "end": 424.54,
            "text": "for your time today"
        },
        {
            "id": 136,
            "start": 424.54,
            "end": 425.32,
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        },
        {
            "id": 137,
            "start": 425.32,
            "end": 425.54,
            "text": "Thomas"
        },
        {
            "id": 138,
            "start": 425.54,
            "end": 427.5,
            "text": "cheers"
        }
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