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LEAD-REGIONAL-LOWWALLETSHARE-391104_Zeus Packaging (UK) Ltd_2

Created 1 week ago
Source: UI
Original: 0.57 MB
Bucket: Vodafone
Download All (ZIP)

This call is in

Vodafone

Vodafone Leads

View All in Vodafone

Pipeline Performance

Split
11s
12:07:20
Enhancement
8s
12:17:02
Transcription
9s
12:32:33
Sentiment
25s
12:45:11
Total Pipeline
38m 2s
12:07 - 12:45

Processing Status

Split
Completed
Enhanced
Completed
Transcribed
Completed
Sentiment
Completed

Call Transcript

LEAD-REGIONAL-LOWWALLETSHARE-391104_Zeus Packaging (UK) Ltd_2

Customer 00:02.00

Thank you.

Agent 00:03.00

Thank you.

Agent 00:39.00

Um, I can't hear you.

Customer 00:55.00

Good afternoon, this is Carrie speaking.

Agent 01:03.00

spoke with him this morning i'm just waiting on the email to drop in but i haven't received it

Customer 01:12.00

Oh, OK, yeah, what's the number you're calling from?

Agent 01:14.00

My name is Alana. I'm calling from Vodafone. Thank you.

Customer 01:58.00

Thanks for speaking.

Agent 02:08.00

Maybe just pop a reply back to my one if you still have it in your inbox. Sorry. Thank you. Sorry to get a ping. Just happy for contact, anything like that. Happy for meeting.

Customer 02:21.00

okay that's um on the way back to you

Agent 02:22.00

Brilliant. Thank you so much. You sent that.

Customer 02:25.00

No worries, cheers then, okay, bye-bye.

Agent 02:27.00

Brilliant. Thank you. Bye-bye.

Agent 7 messages
Customer 6 messages
Total Duration: 02:28

Sentiment Analysis

Preset: Vodafone

Overall Call Sentiment

Positive

Analysis Results

72 results

Generated Files

Original Audio

0.57 MB • Nov 25, 2025 12:00
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Left Channel

1.15 MB • Nov 25, 2025 12:07
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Right Channel

1.15 MB • Nov 25, 2025 12:07
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Enhanced Left Channel

4.58 MB • Nov 25, 2025 12:16
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Enhanced Right Channel

4.58 MB • Nov 25, 2025 12:17
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Left Channel Transcription

0.00 MB • Nov 25, 2025 12:32
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Right Channel Transcription

0.00 MB • Nov 25, 2025 12:32
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